World of Oud
Performance Marketing

From Bleeding Budget to 4X ROAS: How World of Oud Turned Its D2C Business Around
World of Oud is a UAE-born fragrance brand built around one idea: pure oud, made instant. Founded by Prithvi Sunku and Wasiq Ahmed on the conviction that oud should be accessible without elaborate rituals, the brand crafted a modern, mess-free format that delivers the depth of traditional oud without the smoke, charcoal, or wait. Rooted in Middle Eastern heritage and built for a contemporary audience, World of Oud quickly became one of UAE's most recognized oud brands, selling exclusively direct-to-consumer online.
- UAE's leading instant oud brand
- D2C, online-only model
- Heritage-rooted, modern format
- Founded by fragrance enthusiasts with deep ties to Emirati culture
Challenge: A Brand Spending More Than It Was Earning
When World of Oud came to Wisoft in November 2025, the numbers told a clear story:
- ROAS was below 1X. Every campaign was costing more than it returned.
- No structured funnel from awareness to conversion.
- No retention layer to bring customers back.
- No reliable read on which channels or creatives were actually working.
The brief was direct: stop the bleed, build a system that converts, and grow profitably.





Our Solution: 5 Moves That Fixed the Funnel and Built Profitable Growth
Website Audit and CRO
- Conducted a thorough audit to identify where potential customers were dropping off.
- Surfaced friction points across the full purchase journey, from product pages to checkout.
- Implemented CRO fixes that improved the experience for both first-time and returning visitors.
Creative Strategy and UGC That Actually Converts
- Developed a story-led creative strategy with multiple angles, each mapped to a specific funnel stage.
- Top-of-funnel content focused on brand awareness and educating new audiences on the instant oud format.
- Mid and bottom-of-funnel creatives were built to drive consideration and purchase.
Media Expansion Beyond Meta
- Activity was initially concentrated on Meta alone.
- Expanded into TikTok, opening the brand to a younger, highly engaged audience with strong fragrance purchase intent.
- Built targeting around both demographic and psychographic profiles to match the right message to the right person at the right stage.
Retention Infrastructure That Reduced Paid Dependency
- Implemented Customer Engagement Platform through email and WhatsApp remarketing.
- Set up automated flows for customer nurturing, abandoned cart recovery, and win-back sequences.
- Created a retention layer that kept customers engaged between purchases and brought lapsed buyers back without additional ad spend.
Saudi Arabia Market Expansion
- With the UAE business stabilised and growing, supported World of Oud's entry into Saudi Arabia.
- Opened a new revenue market with a localised strategy built on what was already working.
Reporting via Groviaq
- Used Groviaq, our in-house reporting and lead management tool, throughout the engagement.
- Provided accurate attribution and real-time performance data accessible to both our team and the client at any point.
- Removed guesswork from campaign decisions entirely.
Results and Milestones
Driving Success with Impressive Reach, Clicks, and Qualified Leads
| Metrics | Results | What drove it |
|---|---|---|
| ROAS | Grew from below 1X to a consistent blended 4X | Achieved within 30 to 60 days of onboarding, maintained month on month |
| Average Order Value | Increased by 23% | Stronger product bundling and upsell performance across the funnel |
| Repeat Customer Rate | Grew by 19% | Retention flows via customer engagement platform for consistent post-purchases |
| Add-to-Cart to Purchase Rate | Increased by 7.5% | CRO fixes applied across the checkout journey |
| Overall Conversion Rate | Improved by 29% | Website audit findings and UX improvements implemented site-wide |